Terms and Conditions

Last updated: October 30, 2025

1. Introduction

Welcome to Frenzy Store. These Terms and Conditions govern your use of our sweepstakes arcade platform and services. By accessing or using our platform, you agree to be bound by these terms.

If you do not agree with any part of these terms, you may not access the service.

2. Definitions

For the purposes of these Terms and Conditions:

  • "Service" refers to the Frenzy Store platform and all related services.
  • "User" or "You" refers to the individual or entity accessing our Service.
  • "Credits" refers to the virtual currency used within our platform.
  • "Operator" refers to store owners and distributors using our platform.
  • "Games" refers to sweepstakes and fish game titles available on our platform.

3. Eligibility

To use our Service, you must:

  • Be at least 18 years of age or the legal age of majority in your jurisdiction
  • Have the legal capacity to enter into binding contracts
  • Comply with all applicable laws and regulations in your jurisdiction
  • Provide accurate and complete registration information

4. Account Registration and Security

When you create an account with us, you must provide accurate, current, and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring your account information remains accurate and up-to-date

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

5. Credits and Payments

Our platform uses a credit-based system for accessing games and services:

  • Credits can be purchased through our designated payment methods
  • All purchases are final and non-refundable unless required by law
  • Credit balances do not constitute real money or property
  • Credits cannot be transferred, exchanged, or redeemed for cash
  • We reserve the right to modify credit pricing at any time
  • Promotional credits may have expiration dates and additional restrictions

6. Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated systems or bots to access the Service
  • Engage in any activity that disrupts or interferes with the Service

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Frenzy Store and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our explicit written permission.

8. Games and Content

Our platform provides access to various sweepstakes and fish games:

  • Game availability may vary by location and time
  • We reserve the right to add, remove, or modify games at any time
  • Game outcomes are determined by certified random number generators
  • We are not responsible for game malfunctions or technical issues
  • Disputes regarding game results must be reported within 24 hours

9. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Service, you consent to our data practices as described in our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by law, Frenzy Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or information
  • Business interruption
  • Loss of goodwill or reputation
  • Any other intangible losses

11. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted or error-free operation
  • Accuracy or reliability of results

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms and Conditions
  • Fraudulent or illegal activity
  • Request by law enforcement or government agencies
  • Discontinuation of the Service

Upon termination, your right to use the Service will cease immediately. Any unused credits will be forfeited.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Frenzy Store operates, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these terms or your use of the Service shall be resolved through:

  • Good faith negotiations between the parties
  • Mediation if negotiations fail
  • Binding arbitration as a final resort

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by:

  • Posting the updated terms on our platform
  • Sending email notifications to registered users
  • Displaying prominent notices on the Service

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: legal@frenzystore.com

Phone: Available via WhatsApp on our contact page

Address: North America • LATAM

Agreement

By using Frenzy Store, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.